Northborough Water Meter Transmitter Upgrade Project

In 2015 – 2016 the Northborough Public Works replaced all aging mechanical water meters with new ultrasonic meters with cellular transmitters which greatly increased their accuracy and expanded reporting capabilities.

The industry standard cellular transmitters used at that time communicated over the 3G cellular network. Wireless cellular network carriers (Verizon, AT&T, T Mobile, etc.) announced in 2021 that they will “sunset” support of the 3G network on December 31, 2022.  This announcement requires the Northborough Public Works to upgrade all current 3G cellular transmitters to new 5G cellular transmitters.

This will require entrance into each customer location. This work will be conducted by Town personnel following all current Covid-19 protocols and will take approximately 15-minutes to complete.

We understand this is an inconvenience to you our customer. We thank you in advance for your cooperation and understanding as the need for this effort is beyond our control.  If you have any questions or concerns, please contact the DPW Office at 508-393-5040x6 or dpw@town.northborough.ma.us.

Sincerely on behalf of all Water/Sewer Staff:

Scott D. Charpentier, P.E.
Public Works Director
Town of Northborough