Northborough Free Library
34 Main Street
Northborough, MA 01532-1997
Phone: (508) 393-5025
Part-Time Library Assistant
November 4, 2019
Are you a welcoming and friendly customer-service champion who loves serving the needs of library patrons at a busy service desk? This may be the job for you! We are seeking 2 part-time Library Assistants to assist patrons with library transactions, greet customers and provide administrative support in Reference & Adult Services, as well as in Children’s Services, with some coverage at the main Circulation Services desk. Essential functions including answering incoming calls, responding to public inquiries, providing basic directional reference and readers advisory services, assisting with interlibrary loan materials, handling fines and fees, processing and mailing out overdue notices and performing other clerical duties, as assigned.
Hours: Both positions are 11-hours per week, including Thursday evenings from 4:30 – 8:30 pm (beginning in January 2020) and either Monday or Tuesday evenings. In addition, one position will include coverage in Children’s Services on Saturdays from 9:30 am – 1:30 pm.
Qualifications: Requires a high school diploma, with two or more years of clerical, customer service or library experience. Two years of college is preferred, or any equivalent combination of education and experience. Must be knowledgeable about general office procedures and equipment. Requires basic computer skills and familiarity
with MS Office suite. Outstanding customer service skills and a friendly, welcoming attitude are a must. In addition to general knowledge of library operations and functions, a knowledge of popular books and multimedia, including eBooks and other electronic resources is preferred.
Wage: $20.32 - $26.41/hour. Both of these are non-benefited positions.
Closing date: Initial review of applications will begin on November 12, 2019 and the positions will remain open until filled.
A complete job description is located at www.northboroughlibrary.org/aboutemployment.asp. Interested candidates should send a cover letter, resume and the names of 3 references to: Kate Whitman, Northborough Free Library, 34 Main Street, Northborough, MA 01532, or to firstname.lastname@example.org. The Town of Northborough is an Affirmative Action/Equal Opportunity Employer.