Family visits, particularly for those separated by long distances, can reveal an older loved one’s need for help. Often caught by surprise, family members may not know
what to do or where to turn. The Outreach Department at the Northborough Senior Center can be a resource whether your older loved one lives in Northborough or
miles away. The Outreach Department can link you to local and area resources. We can help you connect with aging service networks in other areas of the state or nation
as appropriate. Navigating the vast service area can be intimidating and many available resources are not well known. In most instances, prepare to document income,
assets and if applicable, military record. The Outreach Coordinator can guide and directly assist as needed. The aging services delivery system is largely intended
to help people remain independent and safe in their community of choice. It reflects the desires of older residents and their families. Please call the Outreach
Department to help you identify and consider the resources that best fit the needs of your loved ones, near or far. Jocelyn Ehrhardt, MSW, Outreach Coordinator
MEDICARE DRUG PLAN APPEALS
If you are taking a medication that is not covered by your Medicare plan or the co-pay is high, you are allowed to make an appeal. You can request a coverage determination called an “exception” if:
• You think your plan should cover a drug that’s not on its formulary because the other treatment options on your plan’s formulary won’t work for you.
• Your doctor believes you can’t meet one of your plan’s coverage rules, like prior authorization, step therapy, or quantity or dosage limits.
• You think your plan should charge a lower amount for a drug you’re taking on the plan’s non-preferred drug tier because the other treatment options in your plan’s preferred drug tier won’t workfor you.
If you request an exception, your doctor will need to give a supporting statement to your plan explaining why you need the drug you’re requesting. For help with this issue or any other Medicare issue, contact the SHINE (Serving Health Insurance Needs of Everyone…on Medicare) program for assistance. They offer free, confidential counseling on all aspects of health insurance to anyone on Medicare. To schedule a SHINE appointment, call your local Senior Center. For other SHINE related matters, call 1-800-AGE-INFO (1-800-243-4636), then press or say 3. Once you get the SHINE answering machine, leave your name and number. A volunteer will call you back, as soon as possible.
SHINE (SERVING HEALTH INSURANCE NEEDS OF EVERYONE) APPOINTMENTS ARE AVAILABLE WITH OUR SHINE COUNSELORS
We have both day and evening appointments. Please call the Senior Center at 508-393-5035 to schedule your appointment.
Day: Tuesdays (Day & Evening Appointments)
Counselors: Pauline O’Bray/Wayne Wirtanen
SHINE (Serving Health Insurance Needs of Everyone) appointments are available with our SHINE Counselors. Please call the Senior Center at 508-393-5035 to schedule your appointment.
BLOOD PRESSURE AND WELLNESS CLINICS
The Blood Pressure and Wellness Clinics offered at the Senior Center and the Housing in Northborough are a valuable service. Many of us are asked by our Doctor or health care provider to have our blood pressure checked before returning for our next appointment. Janet Iacovelli, RN from SALMON VNA & Hospice is happy to help you out with that. She’ll document your blood pressures so that you ‘ll have a log for the next time you see your health provider. See the dates and times below that Janet is available.
The nurse also offers a clinic on the third Tuesday of every month from 12:30–2:00 PM at the Senior Center. Janet is available to speak with you regarding general health questions and education, referrals, preventative health care advice, medication consultations, and glucose screening for those individuals who bring their own glucometers. Often times, people feel rushed when seeing their health care provider. This wellness clinic is an opportunity to sit with Janet, the nurse in a confidential setting and review health questions.
Additionally, the Northborough Board of Health has generously partnered with SALMON VNA & Hospice to offer a blood pressure clinic the first Tuesday of every month from 1:00–2:00 PM at the Senior Center and additionally, a blood pressure clinic at the Northborough Housing Authority, 26 Village Drive on the 2nd Thursday of the month from 1:00-2:00 PM.
These services are free of charge and are made possible by the efforts and funding of the Friends of the Northborough Senior Center, Inc. and the Northborough Board of Health in recognition of the importance of extending public health services to our valuable senior population. See the dates and times below and then plan to visit with Janet soon!
FREE WELLNESS CLINIC
Date: Tuesday, April 18
Time: 12:30 – 2:00 PM at the Senior Center
FREE BLOOD PRESSURE CLINICS
Tuesday, April 4 at 1:00 PM at the Senior Center
Thursday, April 13 at 1:00 PM at the Northborough Housing Authority
FREE HEARING CLINIC
Date: Friday, April 14
Time: 12:30 – 1:30 PM
Peter Lee of Professional Hearing Healthcare Associates of Westborough will be at the Senior Center to provide free hearing screenings. Please call 508-393-5035 to make your appointment.