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Programs & Services
Providing Support & Hope  
 to Northborough Residents
Family & Youth Services (FYS) was founded by concerned residents and was established as a Town Department by a unanimous vote taken by the Board of Selectmen on September 13, 1976. Since this time FYS has served as the Town's community-based human service agency. The Northborough schools, police, residents and several others have come to depend upon us. We are proud of our record of service and we are grateful to the taxpayers who have supported our operations these past 39 years.

Since 1976, FYS has served the Town through an array of social services. Residents are supported through professional counseling, crisis intervention, mental health assessments, emergency consultation, support groups, information and referrals, application assistance for fuel and food and linkage to community resources in collaboration with our partnerships.

Program Eligibility
FYS programs and services are especially pertinent for residents who are without health insurance, are underinsured or are unable to afford office co-payments.

What Makes Us Unique
The unique aspects of our services include outreach to the schools where we provide on-site counseling and home visits when necessary. Residents also have the option to apply on a local level for federal and state programs such as fuel assistance and food stamps. As a Town Department we are also in a unique position to work closely with other Town Departments and several community organizations allowing us to maximize resources available to residents.

Throughout the history of FYS the Department has also been instrumental in creating new resources in the community. For instance, we helped to create the Northborough Extended Day Program and the Northborough Food Pantry. These programs have resulted in affordable child care for families and free food for residents in need.

All of these aspects are effective in breaking down barriers that prevent residents from receiving much needed services. We are able to reach many at-risk children, families and individuals who might not otherwise receive the help.

Programs & Services

Our programs listed below support residents as they cope with serious issues such as anxiety, depression, the unexpected loss of employment, financial issues, risk of homelessness or foreclosure on homes, chronic illness, the death of a loved one, peer pressure & bullying and academic problems.

Clinical Services
Our clinical services are provided by Licensed Clinicians in a professional and confidential atmosphere and include Individual & Family Therapy, Child Play Therapy and Specialized Support Groups.  We also serve as a Field Placement Site for Graduate Interns in the Helping Professions. Under the close supervision of our clinical staff, Interns provide counseling services, allowing us to expand our clinical capacity and provide sorely needed counseling to residents of all ages.

Crisis Intervention
As a member of the Northborough-Southborough Trauma Response Network, we are available to assist residents coping with traumatic events such as the sudden loss of a child or parent. We provide mental health assessments and consultation to further assess clinical needs. We then make recommendations for follow-up care with an outside referral or with our clinical services.

Resource & Referrals
Family & Youth Services is the Town’s centralized source of human services. We offer an extensive network of resources and provide referral information to the Northborough community. We respond to requests for medical, housing and legal resources and provide linkage to local, state and federal programs.

Application Assistance
FYS serves as an Application Site for the Fuel Assistance Program through the South Middlesex Opportunity Council. This federal program provides heating assistance to low-income individuals and families. We also offer assistance to residents in their application to the Supplemental Nutrition Assistance Program (formerly known as Food Stamps).

Grant-Funded Programs
Family & Youth Services is most thankful for the support we have received from the MetroWest Health Foundation. Their support has addressed basic health needs for residents such as food, counseling services for residents on long waitlists and transportation to medical appointments. In addition, we have collaborated with the Town Planner, Recreation Director and Town Health Agent to address the growing health epidemic of Childhood Obesity.

Collaborative Parnerships
Family & Youth Services values and appreciates the community partnerships we have developed over the years. These partnerships maximize the support and resources provided to Northborough residents.  We are grateful to:
Northborough Helping Hands
Northborough Food Pantry
Interfaith Clergy Association
Northborough Rotary Club
Special Benevolent Trust Fund
Family Success Partnership
Northborough Public School System
Northborough Extended Day Program
Northborough Youth Commission
The Northborough Youth Commission is a Town Board appointed by Selectmen to evaluate community needs and advocate to develop resources to support Northborough families. Current members include: Sandra Scott, Chair; Lori Mott, Co-Chair; Sylvia Pabreza, Secretary; and members Rebecca Haberman, Joan Clementi and Chris Benestead. We are also pleased to have Youth Liaisons from Algonquin Regional and St. John's High School. Meetings are held on the 3rd Thursday of the month and are open to the public.
If you are interested in becoming a Board Member
please contact the Town Administrator's office at 508-393-5040.

Northborough Town Hall  63 Main Street, Northborough, MA 01532
Hours -- Mon, Wed, Thu 8am-4pm  Tue 8am-7pm  Fri 7am-12pm