Northborough Town Hall
63 Main Street, Northborough, MA 01532
Public Works
Contact TypeContact Information
Northborough Town Hall, 63 Main Street 
Northborough ,MA 01532 
Monday, Wednesday, Thursday
8 a.m. - 4 p.m.
Tuesday 8 a.m. - 7 p.m.
Friday 7 a.m. - 12 Noon
Departmental Resources:
Link to PageLink to PageLink to Page
Scott D. Charpentier, PE
Assistant Director
Sarah Jean
Administrative Assistant
Rob Luke
Administrative Assistant
Laurie Becker
Administrative Assistant

Northborough Department of Public Works

Crestwood Dr and Catherine Dr Neighborhoods, and Portions of School St

In order to improve sewer service, on behalf of the Town of Northborough, Weston & Sampson will be conducting smoke testing on portions of the sanitary sewer system from 7:30 a.m. to 5:00 p.m., Monday through Friday, between July 16 and July 27, 2018. Testing will be performed in selected areas of Town.  If your property received a hand delivered colored notice, then you are within the limits of this year’s smoke testing.

The inspection is being conducted as part of Northborough’s 2018 Annual Infiltration/Inflow Investigations Project.  The purpose of smoke testing is to locate sources of rainwater entering the sanitary sewer. By removing this extra flow, Northborough will reduce the amount of wastewater it sends to the Marlborough Wastewater Treatment Plant.
During the test, white smoke is introduced to the sanitary sewer system via a smoke-generating machine.  During this procedure, white smoke will be venting from holes in manhole covers located in the street and from plumbing vent pipes located on or near your roof surface. THIS IS NORMAL AND SHOULD NOT CAUSE ALARM.

Smoke should not enter your premises unless there is either a dry trap in an unused fixture or a plumbing defect.  You may wish to pour two gallons of water down your basement floor drain or unused plumbing fixture to ensure that the drain trap will be effective.

Should smoke be detected within your building, do not be alarmed.  The smoke is NON-TOXIC, NON-STAINING, and dissipates quickly through open windows.  IF YOU HAVE A LUNG AILMENT or RESPIRATORY CONDITION SUCH AS ASTHMA OR EMPHYSEMA, STAY AWAY FROM THE SMOKE.  Any smoke within a building should be immediately reported to the persons conducting the tests.

Weston & Sampson company vehicles are gray or black with the company name on the sides and smoke testing personnel will have current Weston & Sampson ID card.  

Any questions should be directed to Weston & Sampson at (508) 502-7092. Please leave a message including your name, address, and telephone number and you will be responded to promptly.

Please see the link to the left entitled "2018 Sewer Smoke Testing" for a detailed map of the area and a diagram of the work to be performed.

Sincerely your Public Works Staff

Mission Statement
The mission of the Northborough Department of Public Works is to provide Public Safety and to provide and maintain Public Services necessary for the economy, growth and quality of life of the citizens of Northborough.
Department Overview
The Department of Public Works staff consists of 17 employees in six Divisions responsible for the maintenance of Northborough’s infrastructure and public facilities.  The Divisions within the Department include Administration; Highway, Parks, Cemetery, Water and Sewer.  The Department is also responsible for the care and maintenance of Town trees, and snow and ice removal.
The Public Works Administration is responsible for providing continuous coordination to all divisions of the Department of Public Works through effective leadership in order to ensure that all the functions of the Department are carried out completely and efficiently.  The Administration consists of the Public Works Director, and 2 Administrative Assistants.

The specific functions of this office include:
Preparation of the annual operating budget for the Department and overseeing expenditures of all divisions;

Providing clerical and accounting support to the Department for the processing of payrolls, purchase orders, invoices and the management of the Departmental budget;

Preparing, and collecting Water and Sewer billing,

Developing and updating the Department’s long term Capital Plan for all divisions;

Supervising Department personnel, including ensuring that personnel are properly trained and motivated;

Ensuring compliance with federal, state and local laws and regulations relative to Public Works Operations; including the Federal Safe Drinking Water Act;

Receiving inquiries and complaints from citizens relative to the Public Works infrastructure and forwarding the information to the appropriate Division for action; and

Interfacing with Town Boards, Commissions and other Departments, as well as providing coordination with State and Federal Agencies, other municipalities and outside utilities relative to Public Works projects.